Frequently Asked Questions

No, if it is set correctly. A winder simply replicates wrist movements. You just need to choose the number of turns per day (TPD) and the direction of rotation suitable for your movement: your watch remains wound without being subjected to more wear than on a daily basis.

Most automatic watches require between 650 and 950 rotations per day, clockwise, counterclockwise, or in both directions. This information can be found in your watch's manual or on the manufacturer's website. If in doubt, bidirectional winding is suitable for most movements.

It's not mandatory, but it's very convenient if you alternate between several watches. It stays set to the correct time, and you no longer have to reset the date or complications like the moon phases every time you wear it.

A watch box protects and showcases your collection. A winder also rotates your automatic watches so they stay wound and on time. For a quartz watch, or a watch you wear every day, a box is enough.

Count the watches you own today, and save a spot or two for the ones you'll acquire tomorrow. Our buying guide details each type of watch case: winders, boxes, display cases, and cases.

Tracked delivery is free for purchases of €50 or more in France and the European Union (€7.90 in France and €9.90 in the rest of the European Union for purchases under €50). For other destinations, it is free for purchases of €150 or more (€19.90 for purchases under €150). Shipping costs are always displayed before payment.

Allow 5 to 10 business days between the validation of your order and delivery in France and the European Union, and 7 to 15 business days for other destinations. A tracking number is sent to you by email upon shipment.

Upon shipment, you will receive a tracking number by email that allows you to monitor the progress of your package until its arrival.

Write to us as soon as possible with your order number. As long as the package has not yet been shipped, we will do our best to correct an address or an item.

Yes. Transactions are encrypted and protected end-to-end. Accepted payment methods are displayed at the checkout stage.

Yes. You have 14 days after receipt to change your mind, in accordance with the right of withdrawal. The return conditions are detailed in our general terms and conditions of sale.

All our cases are covered by the 2-year legal guarantee of conformity and the guarantee against hidden defects. If you have any issues, please write to us with your order number and, if possible, a photo or a short video of the defect found.

Write to us within 48 hours, attaching a few photos of the packaging and case, as well as your order number.

A soft, dry cloth is usually all you need. Keep leather and wood away from direct sunlight, moisture, and heat sources. You can find all our care tips for each material on the Care and Warranty page.